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Service Desk
Service Desk
Anything Tickets
Getting started with service desk
Using side conversations in SuperOps.ai
Creating Tickets
Creating tickets and ticket forms
How to create ticket fields in SuperOps.ai
Converting emails to tickets in SuperOps.ai
Working with a ticket
Adding worklogs and products to tickets
Ticket Scheduler
Replying to a ticket
Assigning tasks to technicians
Collaborating through internal notes
Organising your workspace
Kanban view