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Service Desk
Service Desk
Anything Tickets
9 articles in this collection
Written by
Manish Balaji
Getting started with service desk
Written by
Manish Balaji
Updated over a week ago
Creating Tickets
Creating tickets and ticket forms
This article covers multiple ways by which a ticket can be created in SuperOps.ai and ticket forms for easier ticket creation
Written by
Manish Balaji
Updated over a week ago
How to create ticket fields in SuperOps.ai
Written by
Manish Balaji
Updated over a week ago
Converting emails to tickets in SuperOps.ai
Explains the process of linking email addresses with SuperOps.ai for automatic ticket creation.
Written by
Manish Balaji
Updated over a week ago
Working with a ticket
Adding worklogs and products to tickets
Learn how you can add worklogs for time spent on your client’s tickets, and bill for products your clients need.
Written by
Manish Balaji
Updated over a week ago
Ticket Scheduler
Written by
Manish Balaji
Updated over a week ago
Replying to a ticket
Learn how replying to tickets get easier with SuperOps.ai's service desk.
Written by
Manish Balaji
Updated over a week ago
Assigning tasks to technicians
Written by
Manish Balaji
Updated over a week ago
Collaborating through internal notes
Written by
Manish Balaji
Updated over a week ago