Service Desk

Anything Tickets

9 articles in this collection
Written by Manish Balaji

Getting started with service desk

Written by Manish Balaji
Updated over a week ago

Creating Tickets

Creating tickets and ticket forms

This article covers multiple ways by which a ticket can be created in SuperOps.ai and ticket forms for easier ticket creation

Written by Manish Balaji
Updated over a week ago

How to create ticket fields in SuperOps.ai

Written by Manish Balaji
Updated over a week ago

Converting emails to tickets in SuperOps.ai

Explains the process of linking email addresses with SuperOps.ai for automatic ticket creation.

Written by Manish Balaji
Updated over a week ago

Working with a ticket

Adding worklogs and products to tickets

Learn how you can add worklogs for time spent on your client’s tickets, and bill for products your clients need.

Written by Manish Balaji
Updated over a week ago

Ticket Scheduler

Written by Manish Balaji
Updated over a week ago

Replying to a ticket

Learn how replying to tickets get easier with SuperOps.ai's service desk.

Written by Manish Balaji
Updated over a week ago

Assigning tasks to technicians

Written by Manish Balaji
Updated over a week ago

Collaborating through internal notes

Written by Manish Balaji
Updated over a week ago