2FA ensures there’s no unauthorized access to your account. 2FA is not enabled by default. However, Account admins can choose to make it mandatory. We highly recommend this to MSPs.

To enable 2FA:

  1. Navigate to Settings> My Profile > Security.

  2. Download an authenticator app from play store/Appstore/Microsoft store (Google Authenticator/Microsoft Authenticator/Authy).

  3. Scan the QR code displayed on the security configuration page (or) Enter the alphanumeric code on the Authenticator app.

  4. Enter the ‘Verification code’ displayed on the subsequent page.

  5. Hit ‘Save’ once you’re done.

  6. Depending on the app, you will receive a second prompt/notification to log in.

💡 SuperTip:

Change your password once a quarter. Simply choose ‘Update Password’ from this page and add your new password.

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